Job Description

What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications:2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environmentKnowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations Available to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications:Bachelor’s degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience2 years of supervisory experienceLTL industry experience Positive attitude with the ability to multitask and motivate your teamExceptional leadership, communication, and administrative skills About the Freight Operations Supervisor jobPay, benefits and more: Competitive compensation packageFull health insurance benefits available on day oneLife and disability insuranceEarn up to 15 days of PTO over your first year9 paid company holidays401(k) option with company matchEducation assistanceOpportunity to participate in a company incentive planWhat you’ll do on a typical day:Lead and supervise all aspects of freight operationsDevelop and implement strategic work procedures to meet the evolving demands of the departmentEvaluate, manage, assign and supervise workloads and tasksSupervise hourly staff across various operations and act as primary point of contact for workplace concerns and questionsEnsure production goals are met by managing tonnage, payroll and other administrative functionsPlan hourly employee schedules to meet daily operations goals and lower costsEnforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and lawsImplement all applicable workplace policies and procedures and enforce compliance to optimize network performanceEnsure customer freight is processed, handled, loaded and delivered timely and damage freeCoach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policiesEffectively direct a team to consistently meet or exceed productivity goalsMake recommendations regarding hiring, suspension and terminationDevelop and present action plans to improve load average and model complianceParticipate in internal safety and engagement committeesTrain employees on safety rules and processesMonitor and maintain organization within the shift to ensure safety and productivityConduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team membersInspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that existProvide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service centerAct as a champion of XPO values by demonstrating them and holding your team to the same high standardsMinimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standardsFreight Operations Supervisors are required to:Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.Reach (including above your head), bend, climb, push, pull, twist, squat and kneelWalk and stand for extended periods on a loading dock that is not climate controlledWork outside in inclement weatherAbout XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here.

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